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FAQ
Frequently asked questions
How do I start if I do not know what my document needs?
Start with the document type, the country where it will be used and the intended recipient. If you have instructions or a checklist from the recipient, include them. This makes it easier to distinguish between an apostille, notarisation, a certified copy, translation and legalisation.
Do I need to send the original straight away?
You can usually start with a clear scanned copy. If the original is needed for comparison, signature certification or an apostille, you will receive separate instructions on what to send and how to label it.
Next steps
Related guidance
How information is handled in the service
Data minimisation, storage, uploads and data-subject rights for Apostille 365.
Continue readingTell us about your document case
Describe the document, destination country and recipient requirements so we can assess the right next step for your case.
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Get a clear checklist for your case
State the document, country and recipient. You will receive a summary that makes the next step easier to assess.
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